Aaron’s Top Nine Digital Marketing Trends For 2021

Photo by Annie Spratt on Unsplash

Without question, so much has happened this past year. Many of these events have drastically altered the Digital Marketing landscape. From changing consumer habits due to the pandemic to Google updates, those changes are surely here to stay. What worked early last year may not work today. The same could be said when working with different types of clients. 

With that being said, Digital Marketers should take note and work to adjust to these changes. In Digital Marketing, it’s all about adapting to constant change and being flexible in changing your online outreach strategy. When it comes to trends, there are nine trends we as Digital Marketers need to get ahead of. Let’s take a look at these, shall we?

Voice And Visual Search

Today’s consumers are looking for easier ways to find what they’re looking for online. At the same time, they’re also looking for more convenient ways to do that as well. They would really love it if they didn’t have to type or leave their couch. With this in mind, it’s no surprise that voice search has become more important by the day. 

The same can be said about visual search. The infamous saying that ‘a picture means a thousand words’ has become truer today than it has in the past. When it comes to visuals, marketers need to focus on image alt-text and sitemaps to ensure success. As for voice, they need to focus more on conversational keywords as opposed to computer text. For more tips about optimizing for voice search, check out my previous blog post here.

Experience Marketing

Experience Marketing (EM) has also become an evolving trend to look out for in 2021. This talks about how customers define how businesses respond to them and not vice versa. Every customer touch point – online reviews, web chats, surveys – turns into opportunities to discover vital insights to enhance the customer experience (CX).

That’s why you want to go further than just traditional feedback methods than just metrics like the Customer Effort Score (CES). While these do tell you how happy customers are, it doesn’t tell you what to do with that information. EM does that via these three ways.

  • It deepens the reach of data mining across customer reviews and survey responses.
  • It develops insights in seconds via machine learning.
  • It alerts the right people and uncovered patterns in customer data.

This helps teams to move quickly and make more informed choices on how to improve that CX.

User Generated Content (UGC)

When it comes to content, online consumers are much likely to trust that of regular folks than they do traditional advertising. Consumers today crave experiences with brands that are enjoyable and inspire them to take action. They also want proof before they buy and want to make sure that they’re making the right choice.

UGC helps build communities, relates to regular folks, and allows brands to meet their customers where they’re at. On top of that, it goes a long way in helping brands generate lots of content. UGC not only helps provide that social proof brands. It also helps build relationships with customers. With that said, brands should consider making UGC part of their online marketing strategy.

Reputation Management

With what has happened during this past year, It has become increasingly important to manage your reputation online. Whether you get good or bad reviews, you always want to respond to them promptly. It’s not a deal-breaker for potential customers if your brand gets a bad review. It all comes down to how you respond to it. The best way to respond is by showing that you’re committed to resolving their situation 

One thing you should never do is try to game the system by creating fake reviews. That never ends well as customers look to multiple review sites to ensure that a certain brand is legit. Customers also check to ensure that brands will positively advance their cause. The best way forward is to listen to the customers’ concerns and work towards a solution that best benefits them. By going this route, they’ll view you more favorably and you’ll be more likely to end with a great review.

Personalization

In today’s online world, people prefer brands that best relate to them and are more human. In fact, 80% of consumers are more likely to buy from you if you provide them a personalized experience. That same HubSpot study also states that 99% of marketers say that personalization helps advance customer relations. 

Whether you’re starting an email marketing campaign or creating web content, you must keep these stats in mind. Work to tailor that content to better meet the specific needs of online consumers. Also, don’t be afraid to share your story. After all, people love stories that speak their minds and make them feel that your brand relates to them.

That’s why you want your content to be relatable to your audience and not just about your brand. That’s how you’ll be able to stand out amongst the crowd online and gain good-paying customers.

User Experience (UX)

Without a doubt, it’s vital to give your online audience an excellent user experience (UX). This means that you need to do several things to make that happen.

Make Sure That Your Website Is Up To Speed

Site speed is a key factor when it comes to consumers choosing to stay or leave a site. Each second matters in this case. If your site takes too long to load, people will leave your site for your competition. That’s why you need to work to make sure that your site is up to speed. The GTmetrix Speed Test is a great tool to use to check your site speed and will give you details on how to do so.

Make Sure That Your Website Is Seamless Across Devices

You always want to make sure that your site is easy to navigate across all devices whether it’s mobile, desktop, or tablet. This means that you need to do these three things to make that happen.

  • Use responsive design to allow your website to adjust to the screen size of the device being used.
  • Make your content easy to see.
  • Ensure that site users don’t have to pinch to zoom in.

By keeping these steps in mind, you’ll help ensure that the UX of your site will be very good.

Content That Is Easy To Consume

In this day in age, people are always on the go. With that said, making your content scannable and easy to read is vital. This means work to create content that is easy to read via a standard reading level. You must have a Flesch Reading Ease Score between 60 and 79 to achieve success. To go the extra mile, aim for a score of 80 or higher. 

The Ease Calculator helps check your score and guides you while you write your content. Grammarly also helps you make your content easy to read for your readers. It also helps you catch mistakes you thought you’d never make.

Here are some tips below on how to make your content easy to read.

  • Make your paragraphs no more than 3 to 5 sentences long.
  • Divide your content with sub-headers and make sure your H3 headers are below the H2 ones.
  • Add bullet points as needed.

Also, use the Inverted Pyramid writing style. This is where you put your key points at the beginning and then work to entice readers to read more. With this method, your readers will be able to better scan your content text and be able to derive value. This makes it more likely that they’ll take the actions that you want them to take.

Influencer Marketing

Influencer Marketing will be even bigger this year compared to last year. As mentioned earlier, today’s consumers look to brands that are authentic, human, and can relate to them. Study shows that 92% of consumers trust an influencer more than they do corporate ads or celebrities. That’s why brands should take note of this and make influencer marketing part of their plans. 

When considering influencers to partner with, go for those who would best relate to your brand. It can be tempting to court macro-influencers like baseball players but that might not work for your brand. If you’re a smaller brand, you should consider micro-influencers. They may have a smaller following but they are cheaper and would do best at relating to your audience. All this is vital to keep in mind when considering influencer marketing.

Link-Building

Link-building is an essential part of any brand’s Digital Marketing plans. With that said, it will only work if you don’t cut corners and actually use this practice to build relationships. One thing you never want to do is to seek links that are not relevant to your brand’s cause. You also don’t want to buy links either. Those type of Black-Hat SEO tactics makes you look spammy and loses you credibility with your audience.

The best way forward is to seek links with others who will best benefit your brand’s cause. It will help you build trust with your audience and gain credibility with the search engines. Once again, Quality over Quantity is the way to go with link-building as is the case in other marketing situations. It will be a win-win scenario for both you and your linking partner thanks to your disciplined approach to seeking high-quality links.

Consumer-First Strategies Help Transform Your Brand For The Better

There’s no doubt that putting the needs of your valued consumers front and center is key to success. It will also help you overcome these fast-changing trends and help you stand out amongst the online crowd. This will also help you in your quest in helping your brand become that next great story. With that said, keep these nine trends in mind and you’ll help transform your business for the better.

What other Digital Marketing trends should brands keep an eye out on in today’s online world? What other strategies should brands adapt to grow their online presence and ensure success? Questions? Comments? Please feel free to share this article and share your thoughts below.

White Hat SEO vs Black Hat SEO

White And Black Hat

White Hat vs Black Hat? Whatever could that mean? You might be thinking that a battle in the Wild Wild West is about to go down. While it might not be exactly that Old Western battle that involves cowboys, vaqueros and prospectors, there definitely is a battle between brands in standing out in the Search Engine Results Page (SERP). The way that brands accomplish just that is via Search Engine Optimization (SEO). Most good brands would work towards focusing their SEO strategies around their ideal consumers. There are others who focus their SEO strategies on trying to trick the search engines like Google and Bing in order to get ahead. The latter my friends is what we call Black Hat SEO.

Six Black Hat SEO Tactics To Avoid

Black Hat SEO is best defined as the practice of obtaining website traffic by means of foul play against the rules of the search engines. While Black Hat SEO may get you some wins in the short term in terms of attracting web traffic, it can doom you in the long run in a way that you’ll never recover. With that being said, I’m about to describe to you six of the most common Black Hat SEO tactics you’d be wise to avoid.

Irrelevant Keywords

There are some who try to use keywords that are not relevant to their cause just for the sake of attracting search engine traffic. It might bring you plenty of traffic at first but at the end of the day, the users will bounce away from your site. Eventually you’ll lose your credibility with the online users and the search engines.

Keyword Stuffing

There are some that will use the same phrases over and over again throughout their online content just for the sake of trying to attract search engine traffic. For example, take a look at this sentence below:

“Come shop at out Doggity Dog Shop and get the Doggiest Dog Dog clothing for your doggity dog so that your dog is the doggiest dog of all the doggity dog.” 

Definitely a head-spinning experience for online users (By the way, I love dogs 🐶. They’re so adorable as is my sister’s dog Zeus.) Like with irrelevant keywords, it won’t end well when it comes to where you’ll end up in the SERP. Not to mention that you’ll bore and annoy the online user.

Irrelevant Links

There are some that will seek backlinks towards their site just for the sake of attracting website traffic. Seeking just any link from websites that provide no relevant content from what your brand is about will make you look spammy. Obviously, participating in online spammy-like behavior won’t go over well with the online user and could even get you penalized by the search engine.

Cloaking

There are some that will attempt to fool the search engines into giving their site a higher ranking by showing the search engines a different set of content than what it actually is. Most of the time, the actual content is of low quality and provides the online user content that gives them no value or worse, a negative experience. This is an absolute NO-NO and could get your site greatly penalized or banned entirely from the SERP.

Spam Blogging

There are some that will comment on the blogs of others or let others comment on theirs just for the sake of obtaining link juice in hopes of getting higher rankings in the SERP. Let me tell you something, simply blogging on posts that have nothing to do with your cause will do you no favors and will make you look spammy in the face of the online user.

Duplicate Content

There are some that will take content from other pages and then put it on their own page making it look like it belongs to them in hopes of getting a decent ranking in the SERP. Let me tell you that will not go over well with the search engines and could get you penalized. Also, that is online plagiarism as we all learned in English class during grade school.

As you can see here, Black Hat SEO tactics will do you no favors in the end. On the contrary, it will greatly hurt your standing with both the online user and with the search engine. In other words, DON’T do it. Black Hat SEO is poison, evil and potentially deadly when it comes to your standing with the search engines. Thankfully, there’s a better way to go by making your brand’s voice heard in today’s online world. That something is the exact opposite of Black Hat SEO which is called White Hat SEO.

Five White Hat SEO Tactics To Embrace

White Hat SEO is best defined as the practice of obtaining website traffic via online consumer-oriented means that actually focuses on building relationships with your ideal target audience while being within the rules of the search engines. While this route may take time for you to see strategic results, it will pay off in the long run while helping increase your online presence towards your potential customers in a positive way. With that being said, here are five of the most common White Hat SEO tactics that will help you achieve quality results.

Keyword Research

What everyone must do in order for their ideal consumer to find you is to think like them. Study their search intents at every stage of the customer journey. Are they asking a question? Are they ready to make a purchase? These are questions to ask yourself before choosing keywords that are most relevant to what you offer and that will best attract your audience to your website. Keyword research will make a big difference when planning your content that will help attract the right people to your website.

Relevant And Quality Links

When it comes to link building practices, it is important to not just seek any links. Definitely focus on seeking quality links that are most relevant to your cause. Focusing on getting those right links will help your brand stand out towards your audience in a positive way. It will also be a win-win situation for both you and your linking partner as they would both benefit from that quality web traffic due to your discipline in seeking the right links. In other words, Quality over Quantity wins out here as it does in countless Digital Marketing situations.

Quality Blogging

Just like when it comes to link building, the best blogging practices come when you focus your efforts on those who are most relevant towards your cause. When reaching out to the blog owners, important to be authentic when composing that message. Show interest in their work and offer something that is of value to them that will help grow their cause. Using the Quality over Quantity approach while showing genuine interest in your outreach approach will help lay the foundation towards achieving strategic online results.

Quality User Experience (UX)

Definitely important to give your online audience a quality experience while they browse your website. Websites that are easy to navigate and up-to-speed are more likely to be viewed favorably by your online audience. In order to ensure maximum success, making your content easy to find in the least possible amount of clicks or taps will help your audience find what they’re looking for in a much quicker fashion. It also is a great idea to ensure that your videos on your site are no more than one minute and make sure that your website is optimized for mobile as mobile takes up a large percentage of today’s online searches.

People Over Search Engines

When it comes to developing your actual content, it is important to develop an approach that is Customer-Centric. While you do need to ensure that your website is visible to search engines, you also need to think of your customers first. When placing your keywords into your online content, do so in a way where your sentences are clear, understandable and easy to read. Ensure that your web content focuses on the needs of your ideal consumer and helps lead to resolving their inquiries. Focusing your Digital Marketing strategies on being the solution to the problems their ideal audience faces will help your brand stand out in a positive way. Also, don’t be afraid to share your story in a way that resonates with your audience and inspires them to take action. Taking the Customer-Centric approach to Digital Marketing will help your brand stand out against your competitors in today’s online world.

As you can see here compared to what you saw in the Black Hat SEO section, White Hat SEO is much more likely to yield you strategic results that will help lay the foundation towards long-term relationships. White Hat SEO is that magic potion that will help catapult your brand towards new heights. Ranking highly in the SERP does take hard and does take time but at the end of the day, staying true to your end goal towards customer-centricity will pay dividends for the better.

White Hat SEO Wins Big In The Wild Wild Online World

As you can see here, White Hat SEO is the Good while Black Hat SEO is the Bad and Ugly. In today’s online world, Good is what wins all the time, every time. The key to success is by implementing an online strategy that is relevant to your brand’s cause, focuses on authentic outreach strategies and focuses on the needs of your target audience. In other words, Quality Over Quantity and People Over Search Engines is how you accomplish your Digital Marketing goals. By staying true to your brand and showing long-term commitment towards your goals, you’ll be on your way to success in building your online presence and grow your brand for the better.

What SEO strategies do you feel will help grow the online presence of brands in the long run? What SEO strategies do you feel we should all avoid? Questions? Comments? Feel free to share this article & don’t be afraid to share your thoughts below.